COORDINATED & HOSTED PREMIUM TRAVEL
TERMS & Conditions
Please read these Terms & Conditions carefully before using our website and services. Our aim is to provide a professional, enjoyable, and smoothly coordinated travel experience. These Terms & Conditions explain how our services operate and help ensure clarity for everyone involved.
SERVICE SCOPE
Exclusive Ukraine Journeys is a premium travel coordination company based in Kyiv, Ukraine. We specialise in professionally coordinating personalised journeys through carefully selected independent partners. Accommodation, executive transport, licensed guided tours and additional services are provided by trusted suppliers, while Exclusive Ukraine Journeys remains your dedicated point of contact from arrival to departure.
Our aim is to deliver a seamless, transparent and professionally coordinated travel experience, ensuring every journey is carefully planned and managed with attention to detail.
CONTENTS
SECTION I
About Exclusive Ukraine Journeys
SECTION II
Our Services
SECTION III
Booking Your Journey
SECTION IV
Prices & Payments
SECTION V
Changes & Cancellations
SECTION VI
Your Responsibilities
SECTION VII
Our Responsibilities
SECTION VIII
Third-Party Services
SECTION IX
Limitation of Liability
SECTION X
Company Information
SECTION XI
Contact
Prices & Payments
We are committed to transparent pricing and clear payment arrangements before any booking is confirmed.
Payment Process
All personalised quotations are provided in writing.
Payment schedules are agreed during the booking process and depend on the services selected for your personalised journey.
Payment Methods
Payments are accepted through approved electronic payment providers or by direct bank transfer, depending on the agreed booking arrangements.
Deposits
A deposit is required to confirm every booking. This enables us to begin the professional planning and coordination of your personalised journey, ensuring every agreed aspect is carefully prepared before your arrival.
Changes to Your Journey
Changes requested after arrangements have begun may affect availability, planning requirements and overall costs. Any additional charges or supplier fees will be discussed with you before changes are confirmed.
Cancellations
Cancellation requests must be submitted in writing. Once received, we will review the planning stage of your journey together with any confirmed arrangements and advise you of the applicable cancellation terms and policies.
Travel Documents
Clients must ensure they hold a valid passport, visas and any required entry documentation.
Travel Insurance
Clients are responsible for obtaining comprehensive travel insurance suitable for their journey.
Accurate Information
Clients must provide accurate personal and booking information.
Health & Medical Conditions
Clients should inform us of any medical conditions, allergies or accessibility requirements that could affect their journey.
Compliance with Local Laws
Clients are expected to comply with all local laws, regulations and instructions from authorities.
Respectful Conduct
Clients should behave respectfully towards guides, drivers, hotels, suppliers and members of the public.
Personal Belongings
Clients remain responsible for their passports, money, valuables and personal possessions throughout the journey.
Changes in Requirements
Clients should ensure they remain informed of any passport, visa, customs or entry requirement changes before departure.
Exclusive Ukraine Journeys cannot be held responsible for losses, delays, denied entry or additional costs resulting from incomplete documentation, insufficient insurance, inaccurate information supplied by the client, or failure to comply with applicable entry requirements or local laws.
Supplier Policies
Many elements of your personalised journey are delivered by carefully selected independent service providers who have been chosen for their professionalism, reliability and high standards of service.
We carefully select reputable, experienced and appropriately insured independent partners who share our commitment to exceptional service, professionalism and high standards.
Independent Providers
Each independent service provider remains solely responsible and legally liable for the services they provide, including their own insurance cover, operational standards, cancellation terms, refund policies and any other obligations relating to those services.
Our Role
Exclusive Ukraine Journeys remains responsible for the professional planning, coordination and overall management of your personalised journey, acting as your dedicated point of contact throughout your journey, from arrival to departure.
COMPANY INFORMATION
Registered Company
Company Name
Exclusive Ukraine Journeys LLC
Registration Number (EDRPOU)
46399161
Registered Office
Office 313/3
1 Mykhaila Kotsiubynskoho Street
Kyiv 01054
Ukraine
Contact Email
info@exclusiveukrainejourneys.com
Website
www.exclusiveukrainejourneys.com
Our Business
Exclusive Ukraine Journeys specialises in the professional planning, coordination and management of personalised travel experiences throughout Ukraine. Working with carefully selected independent partners, we coordinate every stage of your journey while remaining your dedicated point of contact from your initial enquiry until your departure.
Pricing & Fees
All prices shown or quoted by Exclusive Ukraine Journeys are subject to change and may vary depending on travel dates, availability, accommodation, itinerary, group size, selected services, and other arrangements.
Where applicable, advertised or indicative prices are based on the specific package, number of guests, duration, and inclusions stated at the time of publication. The final price for a booking will be confirmed to the guest before the booking is accepted.
Unless otherwise stated, prices are quoted in euros (€) and are per guest.
A starting price of €2,599 per guest, based on two guests travelling together, may apply to selected journeys. This is an indicative starting price, not a fixed price for every booking. Solo journeys are quoted separately. Your final quotation will reflect your travel dates, length of stay, accommodation, transport and requested services.
Transparency
We are committed to conducting our business with transparency, professionalism and integrity. Should you have any questions regarding our company, services or booking process, we will always be pleased to assist.
CONTACT
Contact Details
If you have any questions regarding our services, an existing booking or any aspect of your personalised journey, please contact us using the details below.
Exclusive Ukraine Journeys LLC
Email:
info@exclusiveukrainejourneys.com
Website:
www.exclusiveukrainejourneys.com
Our aim is to respond promptly to all enquiries and provide professional assistance throughout your planning process.